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Find answers to some of the most frequently asked questions about our lead tracking and reporting services.
Call tracking enables you to track every phone call your business recieves, whether it's from online or offline marketing channels. When you know where phone calls are coming from you can determine which marketing channels are working and which ones are not. This enables you to make smarter marketing decsions so you can maximize your ROI.
Call tracking works by registering phone numbers for each marketing channel you'd like to track. When a consumer calls the tracking number, it is seamlessly forwarded to your regular business phone number, connecting you and the consumer. This process happens without any interruption to your existing phone system.
Webform tracking enables you to track every webform that is submitted on your website, including what marketing channel brought the visitor to your website. When you know which forms on your website are working and which ones are not, you'll have the insights you need to improve your website forms and conversions.
Webform tracking works by placing a snippet of code on your website that uniquely identifies each form on your website. Every time a website visitor submits a webform the code is triggered. This process happens without impacting your website or the visitors experience.
No. We set everything up for you and show you how to use it. With real-time lead notifications enabled, you'll receive an email every time a lead is generated. In addition to the email containing your leads information, you'll also be able to mark the lead as qualified or unqualified, so you can get a more accurate picture of how well your marketing is working.
Our lead tracking and reporting platform includes up to 10 call tracking number and 1,000 call minutes. 1,000 call minutes is generally more than enough for most local businesses. However, If you go over your allotted call minutes in any given month you may be charged for the extra minutes used. For current rates, or to add additional call minutes or call tracking numbers to your account, just give us a call and an Advisor will assist you.
No. There are no long-term commitments or setup fees for our lead tracking and reporting platform. Because we set everything up for you and show you how to use the platform without charging a setup fee, we require an initial three month commitment. After your initial three month period service is month-to-month at which point you can cancel anytime.
Absolutely! Tracking your website leads eliminates guesswork and provides you with the data you need to make more informed website and overall marketing decisions. The results you can achieve tracking your leads far surpasses the investment required.
At the end of every month (or any time period you choose), you should be able to answer basic questions such as - how many leads did we generate this month? Where did the leads come from? What is our number one source for leads? With answers to these questions you can eliminate what's not working and capitalize on what is working.
Investing in lead tracking and reporting is an investment that can easily pay for itself many times over.
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